Organisations establish business conduct standards to ensure that employees know, understand and live up to behavioural expectations. However, most organisations lack a hierarchical structure to determine to whom they apply. Moreover, they struggle with an overload of standards, which are long, technical and difficult to access.
Based on our experience advising global companies, we have designed this Policy Check for you to instantly measure your policy management across four dimensions: Policy Framework, Content, Look and Feel, as well as Impact.
You will be able to instantly identify any policy gaps in your organisation, which would traditionally require significant investment into inventory and analysis. With these insights, you can focus on making impactful improvements.
We have a clear policy hierarchy to ensure that only standards that are relevant to all employees are called Policies (i.e. standards that only apply to subsets of employees are not Policies)
We have a simple and transparent process for creating, reviewing and updating standards
We have other standards that apply to specific subsets of employees and provide more detailed guidance and process description (e.g. Guidelines)
Our policy framework connects our mission and values with business conduct standards
Our policies are derived from our Code of Conduct and provide short and principles-based guidance
Our policies describe individual obligations, which both empower and limit conduct
Our policies highlight a short, memorable principle, which describes the basic do‘s or dont‘s related to the specific topic (e.g. "we do not engage in practices that restrict competition")
Our policies explain the purpose beyond a "need to comply with rules", to ensure employees understand why adherence is important (e.g. "unfair competition distorts market dynamics, prevents fair opportunities to compete and harms consumers")
Our policies contain navigation icons or graphics to make it easy to find relevant topics
Our policies can be visually distinguished from other lower level standards (e.g. using color coding)
Our policies are written in plain language without technical terms or frequent use of acronyms
We provide policy authors with user-friendly templates with guidance and examples to ensure quality and consistency
Our employees know which standards apply to them individually
Our policies are simple and easy to understand
Our employees have instant access to policies and support whenever they need it (e.g. through mobile devices)
Adherence to the policies is given weight in performance assessments with impact on rewards and career development
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